User Academy for SaaS Companies

Boost sales and reduce churn with a 24/7 User Academy in up to 30 languages. Educate your target segment, generate hot leads, and lower sales costs through expert-driven training.

Academy Improves Customer Profitability

Do you want to reduce customer acquisition costs (CAC) and maximize customer lifetime value (LTV)? A smart training strategy helps you achieve both.

TARGET SEGMENT EDUCATION
reduce CAC and secure product market-fit
ADOPTION
increase LTV
ONBOARDING
reduce CAC
RETENTION
increase LTV
NO LEAD
Not yet ready to adopt your process.
CHURN
No first value delivery.
CHURN
Lack of value maturity or adoption.
CHURN
Slow recognition of missing value or adoption.

Academy Development Strategy

You need the right training strategy for each stage of your company’s growth. Create a long-term plan and implement it step by step—this approach sets you up for lasting success.

LONG TERM STRATEGY AND SMALL STEPS BUILD THE TRAINING SUCCESS
START WITH
Instructor Led Training (ILT)
BUILD YOUR
Academy for Onboarding
SCALE SALES
Academy for Target Segment Education
Start by planning a long-term training strategy and live training (ILT)
When existing ILT training has minimised questions and support need
When you know the process better than your customers

What You Get

  • Best Online Academy up to 30 languages
    • Target segment education (courses)
    • Onboarding product training course
    • Ongoing training programme
  • Generate traffic and leads
    • Google search (SEO)
    • Content marketing campaigns
  • Embedded training inside your service
  • “Chief Learning Architect” as a service
  • We find the best training solutions fitting your needs.

EXAMPLE TRAINING COURSE

We have created the “Help a Child, Help a Family” course specifically for Lions Clubs in Finland. This short course is available at no cost for volunteers preparing them to assist with the collection. Check out the course.

Our proposal for You

Let’s innovate together without any cost how to create a strong long-term customer training strategy and implementation that enhances customer experience and profitability.

Interested in? Book a video meeting or just call me

Contact information

Mika Wenell
+358 40 173 7211
mika.wenell@mwenell
LinkedIn

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