“Today’s customers expect, even for physical products, quick and easy product onboarding, that have to be available 24/7, in the language they prefer and understand, just as they use social media, or watch videos on their mobile phones, wherever and whenever they need it.”
Why Online Training?
Quick & Easy Mobile Training for Busy Users
- Easy Training Creation Process
→ Standard way to order - By Mobile Phone
→ More content available - Instant Access
→ Just scan the QR code - Easy to Find
→ Always the right version of product - Available 24/7
→ Use anytime when needed - Up to 30 Languages
→ Users really understand - Visual Learning
→ Videos & 1-2-3 Instructions - Better Product Knowledge
→ Loyal customers
What Training Modules We Offer
- Quick Start
→ Essential basics for busy users - Product onboarding
→ Learn to use anytime and anywhere - Safety Instructions
→ Make it safe for new users - Troubleshooting & Support
– Solve issues easier - YouTube
– Unofficial tips, new ideas, and fun - What else would you like to have?
What Is User Academy?
This video is also an example of a training video. It is done by writing the speech as text and AI has translated it as well as generated the voice for the video. However, the visual person is me 😃.
EXAMPLE TRAINING COURSE
We have created the “Help a Child, Help a Family” course specifically for Lions Clubs in Finland. This short course is available at no cost for volunteers preparing them to assist with the collection. Check out the course.
Our proposal for You
Let’s innovate together without any cost how to create a strong long-term customer training strategy and implementation that enhances customer experience and profitability.
Interested in? Book a video meeting or just call me
Contact information
Mika Wenell
+358 40 173 7211
mika.wenell@mwenell
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